1. We can provide detail documents and remote help for device installation and configuration. 2. Warranty: 1 year. ( After the quality guarantee period began to charge appropriate maintenance service fee.) 3. Our company promises goods enjoy full return due to quality problem since goods delivered within 7 days or 15 days , returned goods must keep original state and it’s accessories are complete.
FAQ
Q: Can I have a sample order for this product? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q:Do you have any MOQ limit for sample order? A: Low MOQ, 1pc for sample checking is available
Q: How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q: What is your delivery time? A: It is in 3-5 working days since the payment confirmed . If quantity is more than 1000pcs /order, it will need extra 1-2 weeks .
Q: Do you offer guarantee for the products? A: Yes, we offer 1 year warranty to our formal products.
Q: Could we make a visit to your factory? A: Yes,sure, you are welcomed .
